Home/[Overview] Language Support for Technical Content (How to Translate Content)

[Overview] Language Support for Technical Content (How to Translate Content)

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Purpose

Seeing Machines Support is committed to doing the best we can to ensure our clients understand our technology.

We understand that our product is sold all over the globe and that our Distributors, Clients, and Installers may speak languages other than English.

This article will explain how users of the TCP may view content in their own language.


Audience

  • Direct Customers
  • Distributors
  • 24/7 Support Tier 1 and 2
  • Installers

HTML Content

Seeing Machines recommends using Google Chrome as the primary web browser for installation and maintenance.

Google Chrome can assist to ‘translate’ HTML documents into different languages.  HTML (HyperText Markup Language) is the standard language for web pages.

In the TCP, all the Knowledge Base articles and some of the training are visible as HTML.

If you would like to translate a HTML page, you can use Google Chrome to translate the page.  Watch this 30 second video to learn how – https://youtu.be/QE4t28lRB0U.

As a short-cut, you can ‘right’ mouse-click and complete the same action.

YouTube Video Content

Seeing Machines uses YouTube to present video content in the TCP.

Watch this video to learn how manage Closed Captions – https://youtu.be/Y7W41VMxyQE

This article provides additional information on how to manage subtitle settings in YouTube.

PDF Documents

Some documents (e.g., Manuals) are loaded onto the TCP as PDF documents.

Google Translate can translate documents.  On the Google Translate main page entire documents can be translated.

Click on ‘Documents’, upload the document you wish to translate, and select the language you wish to translate it to.

The document will be translated.  However, no images will be translated, so it is advisable to have the English version available to help contextualize the document.

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For any questions or concerns, please contact Seeing Machines support by phone at

USA: +1 855 463 9470

Australia: +61 1800 343 893

New Zealand: +64 9 870 2817

Mexico: +52 55 7946 8798

EMEA: +44 808 164 5774

South America: +56 800 719 947

South Africa: +27 11 076 8622

or by email at support@seeingmachines.com

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